Legal
Disclaimer
Last updated: 18 April 2026
This page describes the limits of what TopGems content covers. It doesn't reduce your rights as a consumer — it sets expectations about the nature of the information we publish.
Not investment advice
TopGems articles, product descriptions, pricing commentary, and pages like /education discuss gemstones from a gemological and market-knowledge perspective. They are not personalised investment advice.
Gemstone prices fluctuate with market conditions; auction results are not guaranteed; liquidity is low and exit costs (15–25% commission to a major auction house on the buyer-premium side) are real. Consult an independent financial advisor before treating gemstones as a primary asset class.
Origin attributions
Country-of-origin determinations on coloured stones are laboratory opinions based on inclusion patterns and chemical signatures. Top laboratories (GRS, SSEF, Gübelin) maintain extensive reference databases, but the science has limits — a stone sometimes cannot be definitively attributed, and new reference data can revise earlier calls.
Where an origin call is ambiguous or rare (e.g. "Kashmir vs unspecified"), the laboratory's report will say so. We never overstate an origin beyond what the report supports.
Photography and renders
Product photography is captured under controlled lighting (5500K diffused LED against a neutral-white background). Colours may appear different on your display depending on monitor calibration, ambient light, and the specific stone. Where a description says "royal blue" or "pigeon blood", the binding source is the laboratory's colour attribution — not the photograph.
Where we use 3D renders (bespoke commissions, AI-generated thumbnails for category pages), it is disclosed inline. Product-listing photos are always of the actual stone on offer — never stock photography, never AI-generated.
Information timeliness
We update the catalog continuously. Prices, availability, and specifications shown may become out of date within minutes during active market hours (especially for diamond cache data from Nivoda, Rapnet, VDB). The moment you add a stone to your cart, price and availability are locked for 30 minutes — after that, the current catalog values apply.
Blog and education articles reflect our views at time of writing; we revise as the market and our understanding evolves.
Limitation of liability
To the maximum extent permitted by UAE law, our liability for any loss arising from your use of topgems.com or a purchase from us is limited to the actual amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, special, or consequential losses (lost profits, lost opportunities, emotional distress, reputational harm) — even if we were informed such losses were possible.
Nothing in this disclaimer limits our liability for fraud, wilful misconduct, or any liability that cannot be excluded under the law of your country of residence.
Questions: legal@topgems.com.